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Shipping & Returns

Our shipping policy ensures that orders are processed within 6-8 weeks, with the possibility of earlier delivery depending on material availability. Please note that all purchases are final sale, reflecting our commitment to made-to-order, customized garments. For more information, please read the policies below and feel free to reach out to our dedicated customer service team.

Shipping Policy

At H.E.R. Fashion, we strive to deliver exceptional clothing items to our customers in a timely manner. Please review the following details regarding our shipping policy:

  1. Processing Time: All orders placed with H.E.R. Fashion require a processing time before shipment. Due to the made-to-order nature of our products and the craftsmanship involved, processing typically takes between 6 to 8 weeks.

  2. Material Availability: While we endeavor to fulfill orders within the estimated processing time, availability of materials may affect the timeline. In some cases, orders may ship sooner than expected if materials are readily available.

  3. Shipping Methods: Once your order has been processed and packaged, it will be shipped via the shipping method selected during checkout. We offer various shipping options to accommodate your preferences and delivery needs.

  4. Tracking Information: Upon shipment of your order, you will receive a confirmation email containing tracking information. This allows you to monitor the status and estimated delivery date of your package.

  5. Shipping Charges: Shipping charges are calculated based on the shipping method selected and the destination of the order. These charges will be displayed during the checkout process for your review before completing your purchase.

  6. International Shipping: H.E.R. Fashion ships orders globally, and international shipping rates and delivery times may vary depending on the destination country's customs policies and postal services.

  7. Multiple Items: If your order includes multiple items, they may be shipped separately to expedite the delivery process or due to differences in production times.

  8. Shipping Delays: While we make every effort to ensure timely delivery, unforeseen circumstances such as natural disasters, customs delays, or peak seasons may cause shipping delays. We appreciate your patience and understanding in such situations.

  9. Delivery Address: Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delivery issues or delays.

By placing an order with H.E.R. Fashion, you acknowledge and agree to abide by our shipping policy as outlined above. We appreciate your support and understanding as we work diligently to deliver exceptional products to you.

If you have any further inquiries or require assistance, please contact our customer service team at

Return Policy

At H.E.R. Fashion, we take pride in offering high-quality, made-to-order clothing. Due to the unique nature of our products and our commitment to sustainability, we operate on a final sale basis. Please review the following details regarding our return policy:

  1. Final Sale: All purchases made at H.E.R. Fashion are considered final sale. We do not accept returns or exchanges for any reason, including but not limited to sizing issues, change of mind, or dissatisfaction with the product.

  2. Made-to-Order: Our clothing items are carefully crafted and customized specifically for each customer. This made-to-order process ensures that each piece is tailored to meet your preferences. As such, we are unable to accommodate returns or exchanges.

  3. Quality Assurance: We prioritize quality in every aspect of our production process. If you receive a defective or damaged item, please contact our customer service team within 7 days of receiving your order, and we will work with you to address the issue.

  4. Customization: We offer customization options for some of our products. Please double-check your selections and provide accurate measurements when placing your order to ensure the perfect fit.

  5. Customer Satisfaction: Your satisfaction is important to us. If you have any questions or concerns about your order, please don't hesitate to reach out to our customer service team. We're here to assist you in any way we can.

By making a purchase with H.E.R. Fashion, you acknowledge and agree to abide by our return policy as outlined above. Thank you for choosing H.E.R. Fashion for your clothing needs. We appreciate your support!

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